Do you let “perfect be the enemy of the good?” Today’s customer is looking for speed and frictionless transactions – often ahead of money or perfection. Time is the one thing they can’t make more…
Posts Published byEd Barton
Focus On Business Basics
When assessing a business for acquisition or turnaround, focus on six basics – Management, Assets, Strategy, Revenue, Costs, and Potential synergies/M&A. What might look good on a spreadsheet or a presentation often fails one…
Are We Pushing The Edge on Corporate Debt?
Leveraged loans, covenant-lite agreements, and historically low-interest rates and defaults gave us a frothy corporate debt market. An economic downturn could be crushing weak banks/FI’s, investors, and companies on edge. The article by Fortune…
Customer Service – How You Make Them Feel *IS* the Product
Technology companies often focus on their products and leave service levels far behind. They rely on shiny objects and whiz-bang features to sell products. Companies that lead with technology often forget that the result…
CCPA Is Coming To Your Business January 1, 2020
I spent the last few days (and much of this week) reviewing CCPA and emerging trends in data privacy. I expect this will become a Federal issue given interstate commerce implications – and it…
Critical Public Policy Issues Impacting Higher Education from 2019-2024
As identified in our Delphi Study (Anderson, 2019) and many of the articles researched, there is tension between the need for adequate funding to transform the current educational model and the rapidly increasing and…
Stop Ignoring These 7 Inspiring Truths
People know who they have the potential to be. The challenge is seeing that process through. Self-development is an art. It takes time. It requires patience. It asks you to step outside your comfort zone. It…
How to be 1% Better Every Day
“Compounding is the greatest mathematical discovery of all time.” — Albert Einstein. Becoming a better version of yourself often feels like a roller coaster ride. It’s hard. And it’s usually so uneven. You can fail….
How To Become Ridiculously Self-Aware In 20 Minutes
Four years ago, my sister got me something that would dramatically alter the direction of my life. It was probably the most meaningful gift I’ve ever received. It would help me find my true calling,…
What’s the Point of Self-Improvement Anyway?
There’s a paradox with self-improvement, and it is this: the ultimate goal of all self-improvement is to reach the point where you no longer feel the need to improve yourself. Think about it: The…